Highly Trained Restoration Specialists
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:
- IICRC Training
- Employee Certification Training
- Initial Franchise Training
- e-Learnings
- Continuing Education Classes
IICRC Training and Certification
The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.
Employee Certification Training
The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:
- Crew Training
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
Reach out to us today for expert restoration services. Available 24/7, our team is ready to handle any emergency and provide the guidance and solutions you need to restore your home or business quickly and efficiently.
Restoration You Can Trust
Why Choose Our Team?
We’re committed to quality workmanship, timely service, and a hassle-free experience that puts your needs first.
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Expertise You Can Rely On Trained Restoration SpecialistsOur team is equipped with the knowledge and skills to handle any restoration challenge, ensuring your property is restored with precision and care.
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Swift Response, Anytime Fast 24-Hour Emergency ServiceWe’re available around the clock to respond quickly to your emergency, minimizing damage and starting the restoration process when you need us most.
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Advanced Technology & Techniques Cutting-Edge SolutionsUsing the latest technology and innovative restoration methods, we ensure fast, efficient, and high-quality results that exceed industry standards.
Initial Franchise Training
A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:
- Fire Restoration
- Water Restoration
- Carpet & Upholstery Cleaning
- Mold Mitigation
e-Learnings
All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.
Continuing Education Classes
SERVPRO of Woodcrest / El Cerrito / Lake Mathews offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:
- Water Damage Restoration
- Fire Damage Restoration
- Understanding Mold in the Restoration Industry
- Restorative Drying for Loss Control
- Mitigation Awareness Response Seminar (non-credit course)
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